FAQ
Questions we hear often.
How we work, from process and technology to pricing, communication, and support after launch.
01
About Our Process
Every project starts with a discovery session. We listen to the problem, map how your business runs today, and turn loose goals into a clear plan for the first release. That happens before any estimate or code.
No. A rough idea of the problem you want to solve is enough. During discovery we help turn that idea into a clear scope, so you don't need a finished specification up front.
We score each feature on two things: how much it affects your core process and how much it costs to build. Features with high impact and low cost ship first. The rest waits until we have usage data.
Yes. We often build on existing designs, product briefs, or legacy systems. We review what's already there first, then decide what to keep, replace, or extend.
02
Technology & Tools
We use proven tools: React, Next.js, Node.js, Laravel, PostgreSQL, React Native, TypeScript, Python, and cloud services like AWS. We pick the stack based on what the project needs.
Yes. Most of our projects include integrations with payment gateways, marketplaces, accounting software, logistics, and internal tools.
Yes, always with a person reviewing the output. We add LLMs and automation where they save time, not for show. Important decisions stay with people.
We follow standard production practices: least-privilege access, encrypted data, secure authentication, and careful handling of sensitive business data to meet your compliance needs.
03
Pricing & Engagement
Pricing depends on scope. We don't use a fixed rate card. After discovery we know what needs to be built, and we recommend the engagement model and estimate that fit your goals.
Yes. We offer three models: Project-Based (fixed scope), Retainer (monthly commitment), and Dedicated Team. Once we understand your needs, we'll suggest the one that fits.
The biggest factors are how clear the scope is, how many integrations are needed, how complex the design is, and how quickly your side can give decisions and feedback.
Yes. We'll recommend a model based on how settled the scope is, how much capacity your internal team has, and how long the system will keep changing.
04
Communication & Project Management
We work in sprints with regular demos, usually weekly. You'll always know what we're working on, what's done, and what comes next.
A team led by senior engineers. You talk directly to the people building your software, without layers of account managers in between.
We keep a clear, prioritized backlog. Changes are welcome. Before we commit to one, we show you how it affects the timeline and scope.
Yes. We often work alongside in-house teams and share code, development standards, and documentation so your team can pick up the work easily.
05
After Launch & Support
We stay on after launch to monitor performance, fix issues, and add to the system based on how it's used. Depending on your needs, that runs through a retainer or a dedicated team.
Yes. Technical docs, user guides, and a structured handover are part of delivery. Much of the documentation is written with AI help and kept in sync with the system.
Yes, through a retainer or a dedicated team. That covers monitoring, improvements, and new features after go-live.
We plan for that from the start. First releases are built to grow. New features are scoped using usage data and added in later cycles.
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